菲利浦·克勞士比
被譽為"本世紀偉大的管理思想家"
Quality is not a department; it is a mindset.
質(zhì)量不是一個部門；它是一種心態(tài)。
The quality of an organization's customer service determines the quality of its customer loyalty.
一個組織的客戶服務質(zhì)量決定了其客戶忠誠度的質(zhì)量。
Quality is not a buzzword; it is a way of life.
質(zhì)量不是流行語；它是一種生活方式。
The quality of an organization's teamwork determines the quality of its results.
一個組織的團隊合作質(zhì)量決定了其結果的質(zhì)量。
Quality is not a fad; it is a philosophy.
質(zhì)量不是一時的風尚；它是一種哲學。
The quality of an organization's innovation determines the quality of its growth.
一個組織的創(chuàng)新質(zhì)量決定了其增長的質(zhì)量。
Quality is not a trend; it is a tradition.
質(zhì)量不是趨勢；它是一種傳統(tǒng)。
The quality of an organization's ethics determines the quality of its reputation.
一個組織的道德質(zhì)量決定了其聲譽的質(zhì)量。
Quality is not a slogan; it is a commitment.
質(zhì)量不是口號；它是一種承諾。
The quality of an organization's values determines the quality of its decisions.
一個組織的價值觀質(zhì)量決定了其決策的質(zhì)量。