菲利浦·克勞士比
被譽(yù)為"本世紀(jì)偉大的管理思想家"
Quality is not a fate; it is a choice.
質(zhì)量不是命運；它是一種選擇。
The quality of an organization's values determines the quality of its culture.
一個組織的價值觀質(zhì)量決定了其文化的質(zhì)量。
Quality is not a destiny; it is a design.
質(zhì)量不是命運；它是一種設(shè)計。
The quality of an organization's mission determines the quality of its purpose.
一個組織的使命質(zhì)量決定了其目的的質(zhì)量。
Quality is not a fortune; it is a plan.
質(zhì)量不是財富；它是一種計劃。
The quality of an organization's vision determines the quality of its direction.
一個組織的愿景質(zhì)量決定了其方向的質(zhì)量。
Quality is not a luck; it is a strategy.
質(zhì)量不是運氣；它是一種策略。
The quality of an organization's dedication determines the quality of its service.
一個組織的奉獻(xiàn)質(zhì)量決定了其服務(wù)的質(zhì)量。
Quality is not a accident; it is a decision.
質(zhì)量不是偶然；它是一種決定。
The quality of an organization's passion determines the quality of its excellence.
一個組織的激情質(zhì)量決定了其卓越的質(zhì)量。