The first rule of quality is that it must be defined.
質(zhì)量的第一條規(guī)則是它必須被定義。
The performance standard must be Zero Defects. Not 'that's close enough'.
There is no such thing as a quality problem. There are only problems, and the solutions to those problems may involve quality considerations.
不存在所謂的質(zhì)量問題。只有問題,而這些問題的解決方案可能涉及質(zhì)量考慮。
Zero Defects is a performance standard. It is the standard of the craftsman, regardless of his or her trade.
零缺陷是一個績效標(biāo)準(zhǔn)。它是工匠的標(biāo)準(zhǔn),無論他或她的行業(yè)是什么。
The quality of an organization is determined by the quality of its services.
組織的質(zhì)量由其服務(wù)的質(zhì)量決定。
Quality is not a destination, it is a journey.
質(zhì)量不是一個目的地,而是一個旅程。
The quality of an organization is determined by the quality of its products.
組織的質(zhì)量由其產(chǎn)品的質(zhì)量決定。
Quality is not a tool, it is a mindset.
質(zhì)量不是一種工具,而是一種心態(tài)。
The quality of an organization is determined by the quality of its systems.
組織的質(zhì)量由其系統(tǒng)的質(zhì)量決定。
Quality is not a program, it is a culture.
質(zhì)量不是一個項(xiàng)目,而是一種文化。
The quality of an organization is determined by the quality of its processes.