Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
我從不滿足于任何事，我是個完美主義者，這是我的一部分。
真正的強(qiáng)大是承認(rèn)自己的軟弱。
The world is not dialectical—it is sworn to extremes, not to equilibrium, sworn to radical antagonism, not to reconciliation or synthesis.