"To understand a society, look at its trash."
每個工人的工作都由管理層至少提前一天完全計劃好，并且在大多數(shù)情況下，每個人都會收到完整的書面指示，詳細描述他要完成的任務(wù)。
Everyone has infinite potential.
The truth about the world, he said, is that anything is possible. Had you not seen it all from birth and thereby bled it of its strangeness it would appear to you for what it is, a hat trick in a medicine show, a fevered dream, a trance bepopulate with chimeras having neither analogue nor precedent, an itinerant carnival, a migratory tentshow whose ultimate destination after many a pitch in many a mudded field is unspeakable and calamitous beyond reckoning.
舞臺是我的家，粉絲是我的家人。
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
I'm really excited about the future. I think the best is yet to come.