超越顧客的期望。如果你這樣做，他們會(huì)一次又一次地回來(lái)。給他們想要的——再多一點(diǎn)。
There are unknown forces in nature; when we give ourselves wholly to her, without reserve, she lends them to us; she shows us these forms, which our watching eyes do not see, which our intelligence does not understand or suspect.
The writer must be a person who is willing to be alone.
Singing is not just about hitting the right notes; it's about telling a story with your heart.