One of the great mistakes is to judge policies and programs by their intentions rather than their results.
2005年:貝索斯致股東信《盡管是數(shù)字在發(fā)揮作用,但決策因素還是“判斷”》
商業(yè)成功的關(guān)鍵不僅僅是賺錢(qián),而是為客戶創(chuàng)造價(jià)值。