Your most unhappy customers are your greatest source of learning.
En cada historia hay un pedazo de verdad, aunque esté disfrazada de mentira.
The future of coal is not about the past; it's about innovation and sustainability.
每個故事都有一個結局，但在生活中，每個結局都只是一個新的開始。
The best stories don’t talk down to children—they invite them in.
The best way to optimize a program is to optimize it.
團隊合作是成功的基礎，沒有任何偉大成就是獨自完成的。
我只知道一種責任，那就是去愛。
Quality is not something you can add on to a product or service. It must be built in from the beginning.