"Experience is simply the name we give our mistakes."
The best ideas often come from the front-line employees who face challenges every day.
若你遇上麻煩，不要逞強(qiáng)，你就跑，遠(yuǎn)遠(yuǎn)跑開(kāi)。
每個(gè)細(xì)節(jié)都很重要，因?yàn)槊總€(gè)細(xì)節(jié)都是整體的一部分。
Every building has at least two lives - the one imagined by its maker and the life it lives afterward.
我不會(huì)讓挫折阻止我，它們讓我更強(qiáng)大。
The act of writing is an act of faith—in language, in the reader, in the story itself.