"The best stories are the ones that stay with you long after you've finished reading."
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
Be fearless in the pursuit of what sets your soul on fire.
翻譯：勞苦而不自我夸耀，有功績而不自認(rèn)為有功德，這是非常敦厚的態(tài)度。
不要在干草堆里找針。直接買下整個干草堆！
不夠真誠是危險的，太真誠則絕對是致命的。
找到自己最好的方法就是在為他人服務(wù)中迷失自己。