關(guān)鍵是設(shè)定現(xiàn)實(shí)的客戶期望,然后不僅要滿足它們,還要超越它們——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
劇院是一個不可能變?yōu)榭赡艿目臻g。
大膽夢想,努力工作,永不放棄。
The best way to help people is to give them the freedom to choose while gently steering them in the right direction.
每一個創(chuàng)造的行為首先都是一個破壞的行為。
The only thing you can do with good advice is pass it on. It is never of any use to oneself.
我從十五歲開始致力于學(xué)習(xí),三十歲便能自立于社會了,四十歲對各種事理不再迷惑不解,五十歲懂得了自然界的規(guī)律,六十歲對聽到的事情能領(lǐng)會貫通,并能辨別是非真?zhèn)?,七十歲時做事能隨心所欲,但又不會超出禮法的規(guī)范。
"To understand the world, you must first seek to understand yourself."