成功的關鍵是走進商店，傾聽員工們要說的話。
The key to success is to get out into the store and listen to what the associates have to say.
譯文：選擇對方好的方面去學習并采納，對方不好的方面就要對照自己要改正。賞析：每個人都有優(yōu)點和缺點，別人的優(yōu)點，我們要學習，別人的缺點，我們要反思。人只有在不斷地學習和反思中成熟。
I have self-doubt. I have insecurity. I have nights when I show up at the arena and I’m like, ‘My back hurts, my feet hurt, my knees hurt. But, I just want to chill.’ We all have self-doubt. You don’t deny it, but you also don’t capitulate to it. You embrace it.
我不是公主，我是女王。
告訴我動機，我會告訴你結果。