任何變化，即使是向好的變化，也總是伴隨著缺點和不適。
Any change, even a change for the better, is always accompanied by drawbacks and discomforts.
The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.
當(dāng)領(lǐng)導(dǎo)者學(xué)習(xí)時，他們比教學(xué)時更具榜樣力量。
顧客不一定總是對的，但他們永遠(yuǎn)是顧客。