顧客不一定總是對的，但他們永遠是顧客。
Safety isn't a cost—it's an investment in our most valuable resource: people.
The rules of survival never change, whether you’re in a desert or in an downtown street: you need to be hydrated, you need food, and you need shelter.
If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to solve.