1998年:貝索斯致股東信《保持對(duì)客戶(hù)的恐懼》
The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.
2009年:貝索斯致股東信《執(zhí)著于用戶(hù)體驗(yàn)》
A painting is never finished, only abandoned.