你無法管理你不衡量的東西,也無法改進你不管理的東西。
Certification standards are more than paperwork—they're our promise to the planet.
我不是說唱歌手,我是一個奧斯卡獎得主。
Quality is not a position; it is a practice.
Every building is a compromise between dreams and reality.
成為作家就是成為生活的間諜。