The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The only time success comes before work is in the dictionary.
"To live is to suffer, to survive is to find some meaning in the suffering."
某人的一小步就是人類的一大步。
O sonho é o que nos faz caminhar, mesmo quando tudo parece perdido.
生活中唯一的限制是你自己設(shè)定的。