Customer satisfaction should be the driving force behind every business decision.
客戶滿意度應(yīng)該是每個(gè)商業(yè)決策背后的驅(qū)動力。
書籍是探索世界、理解不同觀點(diǎn)和發(fā)展同理心的一種方式。
【譯文】凡是事物都有本和末，本末是一體的，不可以把本末分開為兩段。
To write is to explore the boundaries of the self.
The only thing that can stop me is me.
希望是最后消亡的東西。
The art of reading is in great part that of acquiring a better understanding of life from one's encounter with it in a book.
或許誰都還會有這些弱點(diǎn)，否則可真糟了，絕頂?shù)穆敾垡惨腥顺靶α?。我一生都在研究該怎么樣避免這些弱點(diǎn)。例如虛榮和傲慢就是屬于這一類弱點(diǎn)。