Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.
客戶滿意度始于理解他們未說(shuō)出口的需求并超越他們的期望。
不要屈服于你的恐懼……如果你這樣做了，你將無(wú)法與自己的心對(duì)話。
When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!
"The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion."
I saw a Divine Being. I’m afraid I’m going to have to revise all my various books and opinions.