顧客永遠(yuǎn)是對(duì)的，我們必須傾聽(tīng)他們的聲音。
The customer is always right, we must listen to their voices.
"Life on a lifeboat isn't much of a life. It is like an end game in chess, a game with few pieces. The elements couldn't be more simple, nor the stakes higher."
領(lǐng)導(dǎo)力是激勵(lì)他人相信比他們自己更偉大的東西。
Every man is born as many men and dies as a single one.