競爭戰(zhàn)略就是要做到與眾不同。要學會有意識地選擇一系列不同的行動以創(chuàng)造獨特的價值組合。
The best technology is invisible. It works so well that you don't even notice it.
客戶滿意度毫無價值，客戶忠誠度才是無價的。
"The beauty of science lies in its ability to explain the unexplainable."