The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
關(guān)鍵是設(shè)定現(xiàn)實的客戶期望，然后不僅要滿足它們，還要超越它們——最好是以意想不到和有益的方式。
I could be bounded in a nutshell and count myself a king of infinite space.
Without freedom, there is no creation, and without creation, there is no true life.
出自先秦《荀子·強(qiáng)國》。一個人知道愛惜生命、安于快樂而拋棄禮義，那就好比想長壽而自刎其頸一樣。此以比喻來說明堅守禮儀對于“貴生樂安”的重要性，強(qiáng)調(diào)治國安邦不可缺失禮義的意義。
愛祖國高于一切。
我認(rèn)為最重要的事情就是對自己真實和誠實。
In every real man a child is hidden that wants to play.