Every person you meet knows an amazing lot about something you know virtually nothing about. Your job is to discover what it is， and it won’t be obvious.
你遇見的每一個(gè)人，都對某些你一無所知的東西了如指掌。你要做的就是去發(fā)現(xiàn)那是什么東西，當(dāng)然那并不會(huì)很明顯。
為了成為一名好老師，教育者必須是一位心理學(xué)家。
The most successful businesses are those that understand their customers better than anyone else.