約翰·達(dá)菲
帝國煙草高管，供應(yīng)鏈優(yōu)化專家
Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable.
利潤不是企業(yè)的正當(dāng)目的。企業(yè)的正當(dāng)目的是提供人們需要的產(chǎn)品或服務(wù)，并且做得足夠好從而獲得利潤。
The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.
值得畏懼的競爭對(duì)手是那些從不關(guān)注你，而是一直在改進(jìn)自己業(yè)務(wù)的人。
Quality means doing it right when no one is looking.
質(zhì)量意味著在無人監(jiān)督時(shí)也能把事情做對(duì)。
The secret of change is to focus all your energy not on fighting the old, but on building the new.
改變的秘訣在于集中所有精力不是與舊事物斗爭，而是建設(shè)新事物。
If you don't drive your business, you will be driven out of business.
如果你不驅(qū)動(dòng)你的業(yè)務(wù)，你就會(huì)被淘汰出局。
The most dangerous poison is the feeling of achievement. The antidote is to think every morning, 'What can be done better?'
最危險(xiǎn)的毒藥是成就感。解藥就是每天早上思考"怎樣才能做得更好？"
Success is not final, failure is not fatal: it is the courage to continue that counts.
成功不是終點(diǎn)，失敗也并非致命，重要的是繼續(xù)前進(jìn)的勇氣。
In business, you don't get what you deserve, you get what you negotiate.
在商業(yè)中，你得到的不是你應(yīng)得的，而是你談判得來的。
The best way to predict the future is to create it.
預(yù)測未來的最好方式就是創(chuàng)造未來。
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
領(lǐng)導(dǎo)力在于讓他人因你的存在而變得更好，并確保這種影響在你離開后依然持續(xù)。