Your most unhappy customers are your greatest source of learning.
Never stop learning. The minute you think you know it all is the minute you stop growing.
所有發(fā)生過(guò)一次的事物都不會(huì)再發(fā)生。但是所有發(fā)生過(guò)兩次的事物必定會(huì)第三次發(fā)生。
最好的故事是那些縈繞在你心頭的故事。