盡量不要成為房間里最聰明的人。如果你是,我建議你邀請更聰明的人或找一個不同的房間。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
關(guān)鍵是設(shè)定現(xiàn)實的客戶期望,然后不僅要滿足它們,還要超越它們——最好是以意想不到和有益的方式。
You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
你不需要是天才或遠見者,甚至不需要大學畢業(yè)生才能成功。你只需要一個框架和一個夢想。