吉姆·霍利
Einstein Bros. Bagels前CEO，推動(dòng)品牌擴(kuò)張
Great brands are built one satisfied customer at a time.
偉大的品牌是一次一個(gè)滿意顧客建立起來的。
Leadership is about serving others, not commanding them.
領(lǐng)導(dǎo)力是關(guān)于服務(wù)他人，而不是命令他們。
The customer’s trust is the most valuable ingredient in any recipe.
顧客的信任是任何配方中最寶貴的成分。
Tradition is important, but evolution is necessary.
傳統(tǒng)很重要，但進(jìn)化是必要的。
A happy team bakes better products.
快樂的團(tuán)隊(duì)能做出更好的產(chǎn)品。
If you’re not failing occasionally, you’re not pushing the boundaries enough.